Refund policy

Change of mind
You have 30 days from delivery to swap an item for a different size or colour, or get store credit. We don't give refunds for change of mind.

Items must be unworn, unwashed and have tags on. Sale items and gift cards can't be swapped unless faulty.

Faulty or wrong item
Email us with your order number and photos. We'll pay return postage and fix it with a replacement or refund.

How to return
Email admin@westernbranded.com before sending anything back. For change-of-mind swaps, you pay return postage.

Your rights under Australian Consumer Law are not affected by this policy.