Shipping policy
Shipping
We proudly ship Australia-wide from Broome, Western Australia.
Orders are generally processed within 1–3 business days, excluding weekends, public holidays,
and promotional periods. Once your order has been dispatched, you will receive tracking
information via email.
As we are located in regional Western Australia, delivery times may vary depending on your
location. Any delivery timeframes provided are estimates only and are not guaranteed. Delays
may occur due to factors outside our control, including carrier delays, weather events, peak
shipping periods, and remote delivery locations.
We are not responsible for delays caused by third-party freight or postal providers once an order
has been dispatched.
Please ensure your shipping details are correct at the time of ordering. We are not responsible for
orders delayed, lost, or returned due to incorrect or incomplete delivery information supplied by the
customer.
Returns & Exchanges
We want you to be happy with your purchase. If you change your mind, eligible items may be
returned within 30 days of delivery for an exchange or store credit.
To be eligible for a return, items must:
Be unworn, unwashed, and unused.
Be returned in their original condition.
Have all tags attached.
Be accompanied by proof of purchase.
For health and hygiene reasons, certain items may not be eligible for return unless they are faulty.
Please note that change-of-mind returns are not eligible for a refund unless required under
Australian Consumer Law.
Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us as soon as possible with your
order number and photographs of the issue.
Features
• Adjustable drawstring waistband for a secure, comfortable fit
• Zippered side pockets to keep your phone, wallet, and essentials secure
• Relaxed fit for unrestricted movement and all-day comfort
• Lightweight, breathable design for active days
• Perfect for the farm, training, or casual everyday wear
Nothing in this policy excludes, restricts, or modifies your rights under the Australian Consumer
Law. Where an item has a major fault or does not meet consumer guarantees, you may be entitled
to a repair, replacement, or refund as provided by law.
Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns and exchanges.
Where a return is approved due to a faulty or incorrect item, reasonable return shipping costs may
be reimbursed, or a return label may be provided at our discretion.
We recommend using a tracked postage service, as we cannot accept responsibility for returns
lost or damaged in transit.
Contact Us
If you have any questions regarding shipping, returns, or exchanges, please contact our team and
we will be happy to assist.
